Excellence in Digital Banking International Summit

26-27-28 November 2025, Park Plaza Hotel Amsterdam

Days
Hours
Minutes
Seconds

Tickets

Speakers

Sponsors

Agenda

Excellence in Digital Banking International Summit

November 26-27-28, 2025 - Park Plaza Hotel Amsterdam

Excellence in Digital Banking & product Development- International Summit 26-27-28 November 2025, Park Plaza Hotel Amsterdam is a highly anticipated premier event that will be held in the vibrant city of Amsterdam, from November 26th to 28th, 2025. This summit will bring together industry leaders, experts, and innovators in the financial technology sector to explore and discuss the hottest topics shaping the future of digital banking. Here are ten hot topics that are expected to take center stage during this exciting event

Testimonial

Discover insights and testimonials from industry leaders at the Excellence in Digital Banking 5.0 International Summit, held in Park Plaza Hotel Amsterdam from November 26-28, 2025. Join global experts as they share their success stories, innovations, and breakthroughs shaping the future of digital banking. Don’t miss this exclusive opportunity to learn from top voices in the field!

Speakers

Join industry-leading experts and visionaries at the Excellence in Digital Banking 5.0 International Summit, 26-27-28 November 2025, in Park Plaza Hotel Amsterdam. Hear from global digital banking leaders as they share insights on the future of fintech, AI-driven customer experiences, cybersecurity, and financial inclusion. This premier event gathers thought leaders, innovators, and decision-makers to discuss and shape the next wave of digital banking transformation. Don’t miss the opportunity to learn from and network with top speakers driving excellence in digital banking worldwide!

Ionut Horatau

Head of Payments Oversight Division

Ishtiaq M. Ahmed

Digital Assets & Currencies | Payments | Innovation | Emerging Technology HSBC, UK

Paul Francis Walvik Joynt

SVP, Real time Payments Mastercard, Norway

Jarkko Maensivu

CEO & Chairman , Saldo Bank, Finland

Marco Eijsackers

Global Head of Tech Strategy ,ING, Netherlands

Ekaterina Kozhevatova

Director / Head of Central Sales / Institutional Clients and Transaction Banking Commerzbank, Germany

Aleksi Khoroshvili

Aleksi Khoroshvili - CEO Silk Bank, Georgia

Serhii Karaulov

Head of Retail Lending Raiffeisen Bank Ukraine

Debbie Van Heel

Global Head OF KYC&KYB |Leading Global Compliance, Risk Management, and Operational Excellence N26

Varlam Ebanoidze

Head of FinTech and SupTech Development National Bank of Georgia

Martin Lukas

Policy and Governance Advisor, Financial Crimes Specialist Stripe

Michal Niwinski

Senior Payments, Financial Services and Projects Manager Banco Santader, Poland

Khanim Rustamova

Tribe Lead, Employee Experience Birbank, Azerbaijan

Ivan Il. Ivanov

Director Retail Banking BACB, Bulgaria

Branimira Milusheva

Founder and CEO – Women in Banking and Finance Bulgaria, Branch manager of Postbank Postbank, Bulgaria

Ciprian Dragomir

Digital Lending Product Owner TBI Bank, Romania

Guillermo Vieira De Santiago

Executive director, Global AI Adoption BBVA, Spain

Nicole Onuta

Lead AI Risk Management ING, Netherlands

Schedules

Join the Excellence in Digital Banking 5.0 International Summit from 26-27-28 November 2025, in Park Plaza Hotel Amsterdam. Discover cutting-edge trends, network with global industry leaders, and gain insights into the future of digital banking. Don't miss out on sessions, workshops, and panel discussions designed to drive innovation and excellence in financial technology.

9:00

Reimagining Banking in the Age of Intelligence: How AI, Data, and Human Trust Will Define the Next Decade

● How artificial intelligence and automation are transforming decision-making, risk management, and customer engagement ● Building and maintaining trust in an era of algorithms, personalization, and data-driven finance ● The evolving role of banks as digital ecosystems — from service providers to intelligent financial partners

9:40

Hyper-Personalization Through AI and Predictive Analytics

● Integrating AI and ML with digital banking to personalize services, predict customer needs, and advance fraud detection capabilities ● Creating dynamic customer profiles using real-time behavioral data and transaction patterns ● Deploy AI agents for contextual financial advice and proactive product recommendations ● Balancing personalization with privacy concerns through transparent data usage policies

11:00

Transforming Customer Experience with Conversational AI and Virtual Assistants

● Implementing AI chatbots that provide instant customer support and basic financial guidance across all digital channels ● Developing natural language processing capabilities for complex financial queries and transactions ● Creating seamless handoffs between AI assistants and human agents for high-touch interactions ● Measuring and optimizing conversation success rates and customer satisfaction metrics

11:40

The impact of future legal framework on payments (PSD3/PSR/DORA), in terms of fraud combating, innovation and the balance between conformity and legal framework as an innovation driver

The impact of future legal framework on payments (PSD3/PSR/DORA), in terms of fraud combating, innovation and the balance between conformity and legal framework as an innovation driver

13:30

Navigating the Open Banking Revolution: From Compliance to Innovation

● Leveraging APIs to enable faster, more secure, and customer-focused digital services ● Transitioning to Open Finance with broader data for personalized insights and new value-added offerings ● Upgrading data architecture for real-time access and secure sharing ● Building API marketplaces that foster fintech collaboration while staying compliant

14:10

Unlocking the Power of Open Banking Ecosystems

● Expanding partnerships between banks, fintechs, and tech providers to create seamless, interconnected financial experiences ● Empowering customers with greater control over their financial data and access to smarter, integrated services ● Monetizing open data through innovative business models and personalized financial products ● Ensuring trust and transparency as the foundation for a thriving open finance environment

15:30

Reimagining Lending Journeys in Challenging Times

● Competing with Neobanks through Innovation ● Building Customer-First Products in Legacy Systems ● Supporting SMEs' Liquidity in Wartime Economy

16:10

AI-driven onboarding, digital lending transformation, and intelligent decisioning

AI-driven onboarding, digital lending transformation, and intelligent decisioning

16:50

AI and Risk Management

AI and Risk Management AI-driven onboarding, digital lending transformation, and intelligent decisioning

9:00

Balancing Automation with Human Judgment: Ensuring Trust, Accountability, and Regulatory Alignment in Banking

● Explore how to leverage AI effectively in banking operations, with a focus on KYC and compliance processes ● Discuss the evolving skillsets required for teams to collaborate with AI, emphasizing that AI is an enhancement, not a replacement, of employees ● Highlight practical examples of AI optimization in KYC — improving efficiency and compliance while maintaining human oversight and customer interaction ● Provide insights on future-ready teams, where AI amplifies capabilities, reduces repetitive tasks, and enables employees to focus on higher-value activities

9:40

Combating Digital Fraud with Advanced AI and Machine Learning

● Deploying AI systems that not only detect but instantly prevent fraudulent activity by blocking suspicious transactions in real time ● Implementing biometric authentication across digital channels to strengthen identity verification and reduce account takeovers ● Developing real-time fraud scoring models powered by behavioral analytics to identify anomalies faster and more accurately ● Creating collaborative fraud intelligence networks with other financial institutions to share data, patterns, and early warnings for stronger collective defense

11:00

Digital Identity and Trust in the Age of AI

● Positioning digital identity as the cornerstone of bank security, with financial institutions leading the way in digital trust and fraud prevention ● Implementing advanced KYC processes powered by AI-driven document verification and biometric authentication ● Creating unified customer identity profiles across all channels to detect and prevent synthetic identity fraud ● Developing national e-ID integration strategies to enable seamless and secure cross-border banking experiences

13:30

AI Adoption at Scale: Building the Foundations of an Intelligent Organization

● From Curiosity to Capability: In just 18 months, BBVA has turned experimentation into large-scale adoption—embedding GenAI in the daily work of tens of thousands of employees. ● Leading in a Fast-Moving Frontier: As reasoning, multimodality, and agents redefine the state of the art, organizations must stay flexible and human-centered to capture real value. ● People First, Always: The success of AI depends not on the tools themselves but on trust, learning, and responsible empowerment—turning every employee into an innovator.

14:10

Redefining Digital Identity in Modern Banking

● Establishing digital identity as a foundation for secure, trusted, and seamless customer interactions ● Leveraging AI and biometrics to verify identities instantly and prevent fraud across all digital touchpoints ● Integrating identity data across systems to create unified customer profiles and enable personalized experiences ● Collaborating with regulators and tech providers to advance interoperable digital ID frameworks for cross-border banking

15:30

Redefining Customer Trust Through Transparent and Secure Digital Identity Solutions

● Building customer confidence with clear data privacy policies ● Leveraging blockchain and decentralized identity for enhanced security ● Providing customers with greater control over their personal data

9:00

Autonomous Banking: Where Human Trust Meets Machine Intelligence

● Beyond Automation: When Banks Start Thinking ● The Intelligent Banking Blueprint: From Automation to Autonomy ● Smart Collaboration Between Fintechs and Banks in Autonomous Banking Models ● The Self-Learning Bank: Transformation Through Data, Talent and Trust

9:40

The Real-Time Payments and Account-to-Account (A2A) Revolution

● Responding to the surge in instant payments driven by the demand for always-on, instant-everything experiences ● Implementing real-time payment infrastructure that ensures 24/7 transaction processing with reliability and speed ● Developing advanced fraud prevention systems tailored to the unique risks of real-time payment environments Educating customers on the benefits and potential risks of instant payments to foster confidence and adoption

11:00

Blockchain and Digital Assets Integration

● Developing comprehensive crypto strategies as regulation and market adoption push more institutions into the digital asset space ● Building secure custody solutions for cryptocurrencies and tokenized assets ● Implementing tokenization platforms to modernize and expand traditional financial products ● Creating stablecoin-based payment rails to enable faster and more efficient cross-border transactions

11.40

Cloud-Native Architecture and API-First Banking Platforms

● Migrating legacy systems to agile, cloud-native, microservices-based architectures ● Building API-first platforms that accelerate innovation, integration, and product deployment ● Implementing DevOps practices to enable continuous development, testing, and delivery ● Adopting multi-cloud strategies to enhance resilience, scalability, and vendor independence

13:30

Social Commerce and Banking Integration

● Integrating payments and lending solutions directly within social media platforms for seamless transactions ● Developing social proof mechanisms to build trust and transparency in financial product recommendations ● Creating influencer partnership programs that promote financial literacy and product awareness ● Designing youth-oriented banking products aligned with social media habits and digital lifestyles

14:10

Green Banking and Sustainable Finance Technology

● Developing carbon footprint tracking tools seamlessly integrated into digital banking apps. ● Creating green lending products supported by automated ESG scoring and sustainability data ● Implementing AI-powered investment platforms that promote responsible and sustainable portfolios ● Building transparent reporting systems to measure and communicate environmental impact metrics

14:50

Panel Discussion: The Future of Banking Ecosystems – Innovation, Integration, and Impact

As banking continues to evolve beyond traditional boundaries, institutions are reimagining their roles within digital ecosystems. This panel will explore how embedded finance, real-time payments, digital assets, and sustainability are reshaping the financial landscape — and what it takes to thrive in an interconnected, technology-driven world.

Want to get your ticket now?

**Join Us for the Excellence in Digital Banking 5.0 – International Summit!**

**Date:** 26-27-28 November 2025
**Location:** Park Plaza Hotel Amsterdam

Are you ready to shape the future of digital banking? Join industry leaders, innovators, and global experts at the **Excellence in Digital Banking 4.0 – International Summit** to unlock cutting-edge insights and strategies for the next generation of banking.

**Why Attend?**
- **Engage** with global banking pioneers sharing the latest trends and technologies.
- **Network** with senior executives and industry disruptors from around the world.
- **Discover** transformative ideas in fintech, AI, blockchain, cybersecurity, and more.

**Secure your spot today and be part of the digital revolution in banking!** Don’t miss this unique opportunity to lead, learn, and innovate at one of the most anticipated events in digital finance.

Get Ticker Now

Our Sponsors

Join us as a Sponsor for the Excellence in Digital Banking 5.0 International Summit, 26-27-28 November 2025, in Park Plaza Hotel Amsterdam. Showcase your brand to global leaders in digital banking, fintech innovators, and industry decision-makers at this premier event, where the future of digital finance takes center stage. Gain unparalleled exposure, connect with key stakeholders, and drive your business forward in an environment dedicated to transformative digital banking solutions. Secure your sponsorship today to position your brand at the forefront of digital banking excellence.

Latest Blog

Explore insights on achieving excellence in digital banking with our blog. Discover trends, innovations, and best practices shaping the future of banking. Stay informed on customer-centric strategies, advanced technologies, and regulatory updates that drive digital transformation in the financial industry. Your resource for excelling in digital banking.